Nolo on TenantNet
Return to: Nolo on TenantNet Index
Nolo's Fast Facts: Debt Collectors
by the Nolo Press Editorial Staff
Copyright © 1995 by Nolo Press
- Collection agencies have been calling me all hours of the day
and night. How can I get them to stop contacting me?
- I'm also getting calls and letters from the collections
department of a local merchant I did business with. Can I tell that collector to
stop contacting me?
- I just got a form collection letter with a lawyer's mechanically
reproduced signature on it. Is this a legitimate collection technique?
- A bill collector insisted that I wire the money I owe through
Western Union. Am I required to do so?
- I've moved a lot and recently heard from a collector on a bill
that's almost three years old. How did the collector find me?
- Can a collection agency add interest to my debt?
The law prohibits creditors from using abusive or deceptive tactics to
collect a debt. The law, however, also grants powerful collection tools
to
creditors once they have won a lawsuit over the debt. Here are 6
frequently asked
questions and answers about debt collectors.
1. Collection agencies have been calling me all hours
of the day
and night. How can I get them to stop contacting me?
It's against the law for a bill collector who works for a collection
agency (as
opposed to working in the collections department of the creditor itself)
to call
you before 8 am or after 9 pm. The law, the Fair Debt Collection
Practices Act
(FDCPA), also bars collectors from calling you at work, harassing you,
using
abusive language, making false or misleading statements, adding
unauthorized
charges and many other practices. Under the FDCPA, you have the right to
demand
that the collection agency stop contacting you, except to tell you that
collection efforts have ended or that the creditor or collection agency
will sue
you. You must put your request in writing.
2. I'm also getting calls and letters from the
collections
department of a local merchant I did business with. Can I tell that
collector to
stop contacting me?
No, the FDCPA (Fair Debt Collection Practices Act) applies only to bill
collectors who work for collection agencies. Several states, including
California, Florida, Louisiana, Maryland, Massachusetts, Michigan,
Oregon, Texas
and Wisconsin, have laws which bar all debt collectors-both working for
a
collection agency and working for the creditor itself-from harassing,
abusing or
threatening you or making any false or misleading statement. These state
laws,
however, don't give you the right to demand that the collector stop
contacting
you. There is one exception: Residents of New York City can use a local
consumer
protection law (Rules of the City of New York § 5-77(b)(4)) to
write any
bill collector and say "Stop!"
3. I just got a form collection letter with a lawyer's
mechanically reproduced signature on it. Is this a legitimate collection
technique?
Perhaps not. Under the FDCPA (Fair Debt Collection Practices Act), a
lawyer must
review each individual collection case before putting his or her name on
a
collection letter. The lawyer can't simply authorize that a form letter
be sent
and then let the bill collector send it, with the lawyer's signature, if
the
lawyer hasn't reviewed the particular debtor's file. To put a stop to
it, you may
be able to sue the lawyer for up to $1,000 in small claims court for
violating
the FDCPA.
4. A bill collector insisted that I wire the money I
owe through
Western Union. Am I required to do so?
No, and it could add a lot to your debt if you did. Many collectors,
especially
when a debt is more than 90-days past due, will suggest several "urgency
payment"
options, including:
- Sending money by express or overnight mail-this will add at least
$10 to
your
bill; a first class stamp is fine.
- Wiring money through Western Union's Quick Collect or American
Express'
Moneygram. Another $10 waste.
- Putting your payment on a credit card not at its maximum. You'll
never get out of debt if you do this.
5. I've moved a lot and recently heard from a collector
on a
bill that's almost three years old. How did the collector find
me?
In this technological age, it's easy to run but harder to hide.
Collectors use
the following primary resources to find debtors:
- relatives, friends, neighbors and employers-collectors pose as long-lost
friends to get these people to reveal your new whereabouts
- post office change of address forms
- state motor vehicle registration information
- voter registration records
- a former landlord
- banks
6. Can a collection agency add interest to my
debt?
Not unless it was called for in your original agreement or allowed under
your
state's law. Many states do authorize the collection of such interest.
In
California, for example, collection agencies can add interest because
the Civil
Code (§3289(b)) permits a creditor to charge interest after
default, even if
the contract is silent.
Related Products:
Books
The above links are connected to Nolo's on-line store where you will
find a detailed description of each product.
The selected articles originally appeared in the Nolo News and are Copyright © Nolo Press 1996 and reproduced here with permission.
If you find them of value, we encourage you to visit Nolo Press at their web site http://www.nolo.com.
If you wish to post them on-line or otherwise distribute them, first read Nolo's copyright policy.
|