VII. HOW TO HAVE YOUR SERVICE RECONNECTED

[Table of Contents] [Next Section]
If your utility service has been shut off, it must be restored within 24 hours if:

  1. the utility company receives the full payment for which service was terminated; or

  2. you and the utility company have entered into a deferred payment agreement; or

  3. the utility company receives a commitment from HRA to pay or guarantee payment; or

  4. the utility company has notice that a serious threat to health and safety is likely to result if service is not reconnected; or

  5. the PSC so directs.

If the utility company is prevented from reconnecting service for reasons beyond their control, service must be reconnected within 24 hours after those circumstances have ended.