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Posted by Heather on April 17, 1998 at 11:06:37:

We moved in to our apartment a month ago, and for 9 of those days we haven't had hot water. We complain & complain & complain again, and they fix it for a day and then mysteriously there is no hot water again. What can we do to make them fix it permanently? What exactly are our rights in this situation??

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