I've lived in the same apartment, which has an apartment above me for 2.5 years. Approximately a year and two months ago, we started hearing much more noise from our upstairs neighbors...they have visiting grandkids with adult visitors and it at times sounds like a playground or soccer game is going on above. We've asked them in person to keep the noise down and they recently became hostile (saying F You to my face) when we yet again went to ask that they keep the noise down. Since then I've notice also that even their regular foot traffic is very loud and every step vibrates, creaks with a "springy noise" and my door frame to my bedroom shakes (even with just them walking). They seem to constantly be walking, moving things, rolling, dragging, etc.
I began to think the floor had been damaged since the kids have been playing so hard on it. I've been in touch with my landlord over the last year, have filed a 311 complaint, and then recently asked my landlord to inspect their floor. He told me over the phone when I asked him if something had changed, that they had put new laminate wood floor boards in the apartment above last year, which conincides with the time that the increase noise started. The landlord has been rude to me, saying that he's never had a complaint before me, called me annoying to my face, and won't aknowledge that the flooring (or subflooring) may be damanged and partly at issue in addition to the loud noise that the neighbors and their guests are making.
I'm at a loss as to what else I can do. I called 311 and they told me to ask the landlord to inspect the floor which he did but he told me before he came over that nothing was wrong with the neighbor's floor, yet we can year every step and it vibrates throughout our apartment and it was NOT like this prior to the time frame mentioned above.
If anyone can give me advice on anything else I can do. I'm thinking of moving but the apartments in my area have sky rocketed in price and I will be stuck not only paying to move, but having to more than likely pay quite a bit more in rent to keep a similar situation. I've been completely stressed out, can't relax in my own home, have to constantly make plans to be out of the apartment, eat out, etc. Please help, if you can offer any advice.
Best.