Subject: My mails and packages are stolen by another tenant, but LL refuses to do anything.
Since sometime in the mid- January, I've missing my mails and lost a couple of packages.
I already contacted the post office and I have a case #, but they have been very reluctant, unhelpful and clueless.
A few days ago I talked to the super and he told me an old lady one floor up may have my packages, and she has been taking other tenants' packages.
That old lady stole my package last summer and demand $10 for returning the package to me, and I refused because I saw the package was already opened.
But I did not know she has been doing the same thing to other tenants.
I talked to another tenant who lost two packages during last December and he[the other tenant] told me he had complained to LL but LL wouldn't do anything because there's no proof she stole the package.
I called and asked LL to talk to that old lady so that she would return my packages and mails, but LL told me to go to the police.
I explained to LL that the postal system is Federal and this is a federal crime, and the police (the 33rd Precinct) already told me they do NOT investigate petty larceny.
I also asked LL to replace my mailbox with a new one & new key (my mailbox is a bit loose, rattling), but LL flat out told me he would not replace it, because it's the post office's responsibility (????)
I tried to rent a PO box and already paid $45, but the post office refused to accept my current lease as proof of address because I crossed out and change an obvious mistake in the year that I signed. I asked LL to send me the LL's original lease, but I'm not so sure I will ever going to receive it.
What should I do? Can I withhold the rent?
I already lost two large packages and my replacement credit card, Amazon gift card, etc.
I have no place else to receive my mails and packages.
Please help me!