Here is the situation with my gf:
Market rate studio apartment UES, 1800 plus utilities per month with first month, last month, and 1 month security paid up-front. Lease ends May 31st.
The gas oven with electric starter did not work from the start, but it just didn't "not work." It did weird things, so she tried to figure out what the issue was. It actually works for about 10 minutes and then shuts off. It also is not grounded. Finally, around September 1st, she told them it did not work, and asked that they fix it. Someone came out fairly promptly when she was not home and determined that it worked fine (because he left in the first 10 minutes). Even though she told them the problem doesn't start right away. Then the delaying, coming out more times and not fixing it, being rude on the phone (e.g., telling her she's an idiot and doesn't know how to use an oven), etc. She asked them to come when she had the day off (once every two weeks) because something was clearly being lost in translation from the manager to the maintenance people, but they never did.
Finally, on December 8th she wrote a letter (and faxed the same) saying that it has been 3 months and she was not going to pay rent until they fixed the oven. They didn't seem to care, and continued delaying and coming back but not fixing anything. Finally, around mid Feb. they fixed it. She paid a pro-rated rent for Feb. and thus, withheld about 2.5 months in rent. They called to yell at her and be rude some more. (Which is not relevant to legal recourse, but it's just amazing how many people in NYC can't manage to conduct business in a civilized manner). Anyway, they told her that they're keeping her last months rent and security deposit and that she owes them a half month of rent.
She told them she wants them to sue her because she thinks they were rude and don't deserve 5.5 months of rent. They offered to let the matter go with just the 1/2 month of rent, but want it in writing.
Thoughts?
Does an ungrounded gas oven with regulator and electric starter problems render the whole apartment uninhabitable, or just a fair value difference of the apartment vs. an apartment with no oven?
Does she have a claim to 2.5 months of rent, 5.5 months of rent, 4.5 to 5 months of rent (i.e. 5.5 - a reasonable amount of time to fix the oven) [either in full or at the pro-rated amount from the first question]?
etc?
-John