The woman who lives above me put an air conditioner in her window and has, not a piece of wood, not a brick, but a coat(with furry sleeves!) as the support for the air conditioner! it is already slanted down and I am afriad it is going to fall on me as it is directly above my back door. I called her, the landloard has called, i wrote her a note, i rang her doorbell - nothing! i know she is home because I can hear her, but she won't answer. I don't know what to do! 311 gave me to 911 and then no one ever came. I often go in an out my back door and now i am afraid to. Any one have any ideas?