Hi--
So my mother just moved into a new apartment and there's this...distressing odor of cigarette smoke in the hallway and also seeping into her apartment. It comes in from the hallway whenever the door is open and seeps in from under the door and even through the windows. I know it's the apartment next door because when I pass by and their door is open, a huge waft of the odor emanates out and hits me in the face.
The neighbors next door have been living there a long time, at least a decade. I have little hopes of either myself or my mother persuading them to change their smoking habits. Not only that, but they strike me as people who would hold a grudge and become even nastier if we complained to them directly. The question is--is it the landlord/management's responsibility to make sure the odor doesn't get into her apartment, or is the only recourse to futilely plead with the neighbor's to stop smoking so much? Is there anything else that can be done?
Thanks kindly,
Jonathan