I have recently moved into a new apartment in the East Village with my wife. Upon initially viewing the apartment it was in the first stages of being renovated and the floors were severly sloping. A few attempts to come see the apartment before we moved in were averted by the realtor but that didn't seem too peculiar since all requests fell under time restraints between both parties. When we finally moved into apartment however we found that the apartment had been renovated in every way except that the new hardwood floors had been laid down on the severly sloping floors. No attempt had been made to level them at all. Now it's impossible to stand any furniture on the floors without propping counterbalances (such as thick books and the like) underneath the furniture.
Is there anything that can be done to remedy this through city or government agencies, since the few messages I've left at the management companies answering machine have gone unanswered?