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Restaurant Service Entrance Disturbances

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Restaurant Service Entrance Disturbances

Postby Strad » Mon Sep 09, 2013 11:19 am

We are experiencing some disturbances every night caused by this newly opened restaurant's service entrance, and the noise now is right outside of our bedroom window.

We have been forced to be awakened in average twice a night:
1, At 2~3 am after the restaurant closed, from dumping trash, clinking empty kegs and off shift staffs thrill voices.

2. Around 5~6am beer deliveries, hand-trucks going up and down, knocking loudly on raw iron stairs, and dropping beer full kegs in thuds.

Our building is a long stretched walk-ups. Previous restaurants used to operate in the front part of the building's basement as kitchen, the service entrance had an opening on the pavement where wouldn't bother us. Currently, in between the basement kitchen and our bedroom connects a boiler room, now the boiler room has been expended into a rare part of the restaurant's kitchen or storage, and the long blocked door in decades now has become the beer house's service entrance which is right outside of our bedroom window!

We have mentioned this to our LL, the LL said is going to talk to their restaurant owner about it, so far there is no improvement.

Of course we know we need to talk to our LL again and the restaurant owner too, besides this what outside help can we get?

Is this legit or do our LL need to have some kind of permit to knock down walls to connect the boiler room and front part of the kitchen basement?(Building is from 1890).

We welcome any advice for how can we have this situation improved.

Thank you all in advance!

Strad
Strad
 
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Postby TenantNet » Mon Sep 09, 2013 11:30 am

Just to be clear, the restaurant is in your building, correct? Not an adjacent building.

Does the restaurant serve wine. beer or full liquor? If so it would have had to go through your local community board, and you should be able to look at any records the community board sent to the State Liquor Authority, either in support or opposed to the liquor license. Were you ever notified by the CommBoard of the meeting where they considered the license?

What neighborhood is this located in?
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Postby Strad » Mon Sep 09, 2013 11:38 am

It is the same building, like I said the LL also rented the boiler room as part of restaurants service area thus the business now is our next wall.

yes, it is a beer house, they are serving hard liquors. Just curious about your inquires, the issue is not caused by drunken people, it is the activities at service entrance.

Thanks!
Strad
 
Posts: 47
Joined: Tue Oct 22, 2002 1:01 am
Location: New York City

Postby TenantNet » Mon Sep 09, 2013 11:43 am

What neighborhood or part of the city is this located in?
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Postby Strad » Mon Sep 09, 2013 11:44 am

Upper East side, Carnegie Hill neighborhood.
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Postby TenantNet » Tue Sep 10, 2013 3:02 am

I asked about the location as I've heard of some problems with other beer places that have opened up recently. But this is a new one.

I understand the issue is not one of patrons being drunk. But it is a possible solution. All bars or restaurants that serve liquor must be licensed by the State Liquor Authority, and local community boards are supposed to send non-binding resolutions to the SLA. Some community boards are better than others. CB3 on the Lower East Side is pretty good. CB4 in Chelsea is a rubber-stamp for the bar owners. I don't know about the CB where you are located.

Licenses have to be renewed every two years and you can start now making complaints to the CB and your elected officials. They might contact the bar owner and try to resolve the issue. (then again, they might not).

Are other tenants in your building also affected? The more, the better.

You can become the squeaky wheel. Call 311 and make complaints about noise and smells. Don't invent things, but be persistent.
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Postby Strad » Tue Sep 10, 2013 5:46 am

Only my apartment is involved due to the unique location in the building. We know a very good lawyer who can come out for a kill but what for? it would not solve any problem, who can promises the next establishment is better?
I just want the restaurant staffs to be aware there are someone sleeping during their off time and maybe can have the beer delivery time to be switched to later mornings.

Thank you for your help!
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