I lost my building key two weeks ago. Totally my fault. But I still don't have a replacement, and it's getting really frustrating. I told super immediately and was informed that price had gone up to $50 instead of $25. Fine, though there was no advance notice of this, it still didn't seem outrageous, I wanted the key and decided I'd pick my battles and not this one.
After the fourth day I'd mentioned it twice. Since then, I've texted and or emailed every day about getting the key. I've also sent three emails to the management office. And I get silence or "Yes, yes, I'll get it to you." And nothing.
I've tried a DIY solution and borrowed a building key from a neighbor and tried to find a hardware store that would copy it, but it's one of those "Do not duplicate" keys and all the local ones refused without the card.
I'm a single mom with a baby and a dog. It's really getting frustrating/unsafe. I've about worn out my welcome buzzing neighbors to let me in. Waiting in the cold with a baby is awful and I've had to pay a dog walker, because for the last walk at night, I would leave the baby sleeping in the crib and go right outside (live on first floor), with the baby monitor on and working and let the dog go to the bathroom just in front of the building for two min before going back in. Obviously I can't do that now, since I need to be able to get in immediately if she wakes. But my dog also can't make it the whole night from 7pm to when she wakes around 6 am.
A lot of detail and a long story to say, it really is both costly and frustrating. I'm willing to pay the replacement cost. Do I have any recourse if they don't give me a key? And after how long?