Long story short: we rented a home for about 11 years, took pics before we moved in, took pics after we moved out, cleaned everything, spackled and painted every hole, cleaned the oven (a few years old and had some stuff still left at the front of the oven and at the edge of the oven door after cleaning but the rest of the oven is absolutely clean), etc. It's an old house and the landlord let a lot of stuff go. Now our former landlord is claiming we "damaged" a bunch of stuff, some of which we can prove was there when we moved in (thank you pictures!), some of which seems ridiculous (a leak behind the 10 year-old washing machine which we didn't know about but apparently they "found" because they pulled out the washing machine??), the "dirty" oven, a part of the floor they claimed we scratched up (which again, pictures will prove is either not badly scratched or not scratched at all). All of the things they're claiming damage seems like reasonable wear and tear to me, but I've searched for some sort of discussion about what is reasonable and what is damage and haven't found anything. I'm feeling fairly pissed off about this; we were very good tenants, kept things up, made sure things were totally done properly when we moved out, and now this.
Is what I described considered "reasonable?" Like some scratches on an old floor seem reasonable, but gouges out of the floor, for instance, would seem like damage. And water damage from a faucet left on for days would seem like damage, but water damage from a leak behind a washing machine that was never big enough to cause us to see any water leaking anywhere would seem morel like reasonable wear and tear.
Does anyone know what constitutes reasonable wear and tear and what constitutes actual damage?