So over the weekend, I did not get my normal notice that my rent payment was going to be processed through ClickPay. I went on their website and noticed it wasn't loading my information so I contacted their support which only operates M-F, so in the meantime I sent an email to a billing person I had corresponded with before to let him know there was something wrong with the site and I wouldn't hear back until August 2nd at the earliest.
This morning I got an email back from that person saying they are no longer our management company and the building is now managed by Keystone and the dreaded Dan Shalom.
We, or at least I got no notice of this except a sign on the front door saying the building has a new super with a number to call in case of emergency. Previous management has attached a Dan Shalom email but I haven't heard back yet. I called Keystone today but have not heard back.
This is worrying because I am simply trying to pay my rent and feel sort of left in the dust. Worst yet is I noticed through StreetEasy that another 1BR unit in my building has been rented 2 weeks ago fro $1000 more than I am currently paying on an 18 month lease signed in Oct 2020. So now not only am I worried about being fined for late rent payment but also just getting a huge rent increase if and when they offer me to resign/extend my lease.
Any help would be greatly appreciated. thanks